Terms of Service

Effective Date: December 10, 2024

Welcome to Believable Creations Inc. (“Company,” “we,” “us,” or “our”). By accessing or using our website (believablecreations.com), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our website.

1. Use of the Website

You may use the website for lawful purposes only. You agree not to engage in any activity that disrupts or harms the website or its users.

2. Intellectual Property

All content on this website, including text, images, and design elements, is owned by Believable Creations Inc. and protected by copyright law. Unauthorized use is prohibited.

3. Product Sales and Services

We strive for accuracy but do not guarantee that product descriptions or services are error-free. Prices and availability are subject to change without notice.

4. Disclaimer of Warranties

Our website and its content are provided "as is." We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

5. Limitation of Liability

To the fullest extent permitted by law, Believable Creations Inc. shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of or inability to use the website.

6. Indemnification

You agree to indemnify and hold harmless Believable Creations Inc. from any claims or expenses arising from your use of the website.

7. Agreement Not to Pursue Legal Action

By signing up and using our website, you agree not to sue or pursue any legal action against Believable Creations Inc. for any claims, disputes, or damages arising from your use of the website, to the maximum extent permitted by applicable law.

8. Changes to the Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.

9. Governing Law

These Terms are governed by the laws of California and the United States.

Privacy Policy

Effective Date: December 10, 2024

Believable Creations Inc. (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (believablecreations.com).

1. Information We Collect

We may collect personal information such as your name, email address, and payment details when you make purchases or sign up for services.

2. How We Use Your Information

We use the collected information to:

Provide and improve our services
Process transactions
Communicate updates and promotional offers

3. Data Protection

We implement standard security measures to protect your personal information. However, no online transmission is completely secure, and we cannot guarantee absolute security.

4. Third-Party Services

We may use third-party services to process payments, analyze website traffic, or manage marketing campaigns. These services have their own privacy policies.

5. Data Retention

We retain personal information only as long as necessary for business purposes or as required by law.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [contact email].

7. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of our website indicates acceptance of any changes.

8. Disclaimer of Liability

Believable Creations Inc. is not responsible for lost or stolen information resulting from user negligence, cyberattacks, or third-party service failures.

Return Policy

Effective Date: December 10, 2024

1. Returns and Refunds

We accept returns on eligible products within 30 days of purchase. To be eligible for a return, the product must be unused, in its original packaging, and accompanied by a receipt or proof of purchase.

2. Non-Returnable Items

Certain items, including custom-made products, perishable goods, and digital downloads, are not eligible for return.

3. Return Process

To initiate a return, contact us at [contact email] with your order details. We will provide instructions on how to return the item. Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect product.

4. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within [X] business days, using the original payment method.

5. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at [contact email].

6. Contact Us

For questions about our return policy, please contact us at [contact email].

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service, Privacy Policy, and Return Policy.

Contact Us

For questions or concerns, please contact us at [contact email].

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